With the constantly changing retail environment, and ever increasing demands of the consumer, mr.smithleisure has decades of experience working within this important element of our business. Our experience in managing single and multiple units or entire operations in the largest sporting and entertainment venues allows us to drive the overall spend per head whilst ensuring that customer service remains as the key performance indicator.
We have honed our skills in the UK, managing entire retail operations at Racecourses and Stadia. Whilst in The Middle East we managed the retail operation at the Dubai Rugby 7’s and the Race to Dubai Golf Championship and FINA World Swimming Championships. In Abu Dhabi we managed the operations at FIFA World Club Cup, Abu Dhabi Grand Prix.
mr.smithleisure works with clients and partners to manage, review and improve their retail operations and delivery. The teams attention to detail and passion aims to deliver a hospitality experience within a retail environment.